Open Mon-Wed & Fridays 9:30 AM to 5:00 PM, and on Thursdays 8:30 AM to 6:30PM

Governing Principles

Rocky Credit Union's Vision


Helping members succeed.  Building our communities.



Rocky Credit Union's Strategy


To fulfill our vision, Rocky Credit Union will:

  •  Recognize our members as unique individuals.
  • Ensure that ownership and control of our credit union rests with members.
  • Deliver services that fulfill real needs, provide superior value, and contribute to the economic well-being of our members.
  • Ensure future business continuity by managing our affairs in a prudent manner.  Ensure risks are well managed and monitored.
  • Recognize that our people are a key resource.  Create an environment where staff and potential staff view RCU as the employer of choice.
  • Cultivate and maintain business and social relationships reflecting leadership, responsibility and integrity.
  • Contribute to the social, economic and environmental well being of our trading area by re-investing our resources and leadership.
  • Operate efficiently and utilize resources effectively to provide service excellence.
  • Maintain adequate profitability, healthy and sustainable growth, and a strong capital position.  Manage growth within a prudent financial plan.
  • Return surplus earnings to members who have contributed to our financial success.


Rocky Credit Union's Values


Our values define how we act, and form the basis of our corporate culture.


Honesty – We act truthfully and openly. 


Trust – We are reliable, inspiring confidence and faith in our people and our business.


Ethical Conduct – We follow a strict code of conduct that commits us to good business practices and fairness to members.


Respect – We recognize the worth of all individuals and maintain a high regard for differences of opinion and values.


Empowerment – We allow individuals the opportunity to exercise personal discretion, within their sphere of authority.


Professionalism – We possess the expertise to carry out our duties and take responsibility for our actions. 


Integrity – We conduct ourselves in accordance with our shared values.



Rocky Credit Union's Guiding Principles


Rocky Credit Union is a co-operative.  We are an autonomous association, democratically controlled by members who have joined together to meet a common need.  We put our values into practice based on these internationally recognized co-operative principles:


Voluntary and Open Membership - Co-operatives are voluntary organizations, open to all that are able to use their services and accept the responsibilities of membership.


Democratic Member Control - Co-operatives are democratic organizations, controlled by their members, who actively participate in setting their policies and making decisions.


Member Economic Participation - Members contribute to and democratically control the capital of the co-operative.


Autonomy and Independence - Co-operatives are autonomous, self-help organizations controlled by their members.


Education, Training and Information - Co-operatives provide education and training for their members, elected representatives, managers and employees so that they can contribute effectively to the development of the co-operative.


Co-operation among Co-operatives - Co-operatives serve their members most effectively and strengthen the co-operative movement by working together through local, national, regional and international structures.


Concern for Community - Co-operatives work for the sustainable development of their communities through policies approved by their members.

Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295

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