Open Mon-Wed & Fridays 9:30 AM to 5:00 PM, and on Thursdays 8:30 AM to 6:30PM
 

The Credit Union RSP & RIF Declarations of Trust were revised effective January 1, 2015.

You can see the declarations below:

RSP Declaration of Trust

RIF Declaration of Trust

If you have any questions, please contact us at 403-845-2861


We are very happy to congratulate Tammy Hare, the Grand Prize winner of our 70 Years of Serving Members draw.  Congratulations also goes to our runners up: Chelsea Alderson, Daemon Imbery, Jessica Edwards, Dennis/Joyce Nielsen, Mary Mofford, and Pat Blair. 

draw winnersWe are thrilled to share some joy with our members at Christmas time as we come to the end of celebrating 70 years in Rocky Mountain House.

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Our December Newsletter is out.  Click to download the PDF (1,100 kb).

You can find out more about:

  • The 3.5% dividend on Shares
  • The Football sponsorship with Rocky Co-op
  • 2 Scams we have been seeing in Rocky Mountain House
  • RCu community support over the past few months
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Rocky Credit Union new service fee schedule is effective as of January 1, 2015.

To look at the new Personal Accounts Service Fees you can look at the attached PDf (561 kb)

To look at the new Commercial Accounts Services Fees you can look at the attached PDF (1,100 kb).

One change is that upon the next renewal of safety deposit boxes, our seniors, ages 59 and up, will receive $15 off the annual fee of any size of safety deposit box.


70 years draw

As we finish celebrating our 70th anniversary year, we want to give each of our members an opportunity to win a prize that commemorates our 70 years, so we came up with the 70 years of helping members draw.

70 Years of Helping Members prize draw key points:

  • Grand Prize of $1,944 in Rocky Chamber gift certificates, representing the year we were founded.
  • Members will be able to enter once in branch and once online. It starts October 27.
  • The Deadline for entry is on December 5.
  • The Grand Prize draw will be on Thursday, December 11.
  • There will be 7 winners, with 1 of those being the grand prize winner. The other 6 will receive $70 in Rocky Chamber Gift Certificates and some RCU prizes. This will be done in an elimination style draw.

You can enter the contest here.

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Come Celebrate International Credit Union Day on Thursday, October 16.

We will have coffee, doughnuts, burgers and pop as we fundraise for the Rocky Hospital Auxiliary. The Fundraising lunch will be from 11:00 AM to 2:00 PM.

We will announce the recipient of our cargo trailer donation and reveal a new contest for our members.

There will be door prize draws and B94 will be live on location for part of the day.

Come join us as we celebrate what credit unions do for their members and their communities.

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As a part of being open and transparent with our members, RCU posts its quarterly financials for our members to see.

3rd Quarter for 2013/2014

If you are interested in seeing past reports you can go tour our Quarterly Reports page.

 

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RCU Cargo Trailer
Rocky Credit Union is donating its cargo trailer to a community organization. The cargo van measures 7 feet by 18 feet, with double axle wheels on the outside of the van. There is a rear drop down door with spring and a smaller side entry door. The trailer is valued at $6,000.

Rocky Credit Union hopes the donation of the trailer will help the community organization as it carries out its regular activities.

Organizations that would like to apply can find the Cargo Trailer Donation Application Form on the Community Support Policy webpage under the Community Section of the Rocky Credit Union website.

The deadline for applications is 5:00 PM on Monday, October 6, 2014. The recipient will be announced on Credit Union Day, Thursday, October 16.
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Rocky Credit Union announced the establishment of a Community Investment Fund at its Grand Opening & 70th Anniversary Celebration in June.

The purpose of the RCU Community Investment Fund (CIF) is to support non-profit organizations and community development cooperatives with capital purchases or construction that will help those organizations as they strive to improve our community. RCU CIF is designed for larger requests that would fall outside of the usual requests from minor sports and other charitable requests which will continue to be handled directly through our Marketing Department.

Organizations may apply for a grant from the RCU Community Investment fund by using the CIF application form found on the Rocky Credit Union website under the Community Investments page. The deadline for applications is 5:00 PM, Friday, October 31, 2014.

Presentations from selected finalist applicants will be made directly to the Community Investment Fund Committee in December.

For any questions about the RCU Community Investment Fund and its application process, you can contact Jerry Pratt, Manager, Marketing & Org Support, at 403-845-2861 or by e-mailing info@rockycu.com. 

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TORONTO, ON (August 28, 2014) – For a 10th consecutive year, Canadians ranked credit unions first in overall Customer Service Excellence and Branch Service Excellence among all Canadian financial institutions in the 2014 Ipsos® Best Banking Awardsi program. “It’s not a surprise that credit unions have been recognized for their ability to deliver first class service to our more than 5.3 million members,” said Martha Durdin, president and CEO, Credit Union Central of Canada. “We believe these survey results reflect what Canadians have long been saying: that their credit union matters to them, to their local economy and to their communities. The personal, one-on-one service they receive, each and every time they work with a credit union, matters.”

Credit unions also received an additional four awards in the annual program:

1. A sole honour for Values my Business
      • Seventh consecutive year;
2. Tied for first for Financial Planning and Advice
      • Seven consecutive wins in this category,
3. Tied for first for Live Agent Telephone Banking Excellence
      • Second year in a row to share a win in this category; and
4. Tied for first for Automated Telephone Banking Excellence;
      • Second year in a row to share a win in this category (note: prior to 2013 there was a single Award for total Telephone Banking, which the credit union system shared each year from 2008 to 2012).

”These results are a testament to the over 27,000 credit union and caisses populaires employees who consistently focus on providing individualized, personable and needs-centric financial service to their members. We appreciate the positive feedback from Canadians, and promise to continue to offer first-class, value-add products and services at every interaction,” added Ms. Durdin.

The news release from Ipsos can be found at the link below
http://ipsos-na.com/news-polls/pressrelease.aspx?id=6585

Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295
E    info@rockycu.com

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