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You can now order cheques using our online form!  Choose to pick them up at the branch or have them mailed right to your door!  Just complete the form and email it to info@rockycu.com.  If you have any questions give us a call 403.845.2861.

Personal Cheque Order Form

Business Cheque Order Form


What To Do When You Receive Your New RCU MemberCard?

Rocky Credit Union wants the transition from your old Membercard to your new Interac Flash enabled MemberCard to be as seamless as possible, which is why we have created this quick guide for when you receive your new MemberCard in the mail.

*To prevent your old MemberCard from being inactivated, please activate your new RCU MemberCard as soon as possible after receiving it in the mail. 

What is my PIN for my new card?

Your PIN will remain the same as your old card.  Simply use your new MemberCard for the first time using the same PIN, this will disable your old card.  Once you have verified that your new card is working dispose of your old card properly. 

Will this affect my online banking?

No, this will not affect your online banking.  When you receive your new card use the card number as your new access number.  When you do that all your security questions and your Personal Access Code will remain the same.  

What is Interac Flash?

Interac Flash allows you to pay for your purchases quickly and efficiently.  You do not need to insert your card into the reader or enter your PIN.  Simply hold your card in front of a supported receiver and your purchase will be deducted from your account.  

For more information on Interac Flash click HERE.  

 

If you have any other questions or concern please contact us at 403.845.2861 or email info@rockycu.com 


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Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295
E    info@rockycu.com

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