Open Mon-Wed & Fridays 9:30 AM to 5:00 PM, and on Thursdays 8:30 AM to 6:30PM

Search

Recent Posts

 
Fraud Facts 2017 pdf
 The Ultimate prevention against Fraud is knowledgeable cardholders;

• Sign up for MemberDirect Alerts.

• Keep your PIN confidential.

• Be aware of sticky terminals (shimmers & skimmers).

• Notify your Branch when travelling internationally.

Check out these Fraud Facts for 2017.

http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/vwapj/FraudFacts2017-Eng.pdf/$file/FraudFacts2017-Eng.pdf

 

 


Shimmers

“Shimmers” are the new “Skimmers”. Fraudsters have developed a smaller card reader that is installed quickly and discreetly while pretending to make a purchase or withdrawal. Once installed, the microchips on the shimmer records information from the chip cards, including the PIN. The information is then used to make fake cards. Your only clue may be a sticky card in the terminal. Watch this video clip for the full news story

http://globalnews.ca/news/3208090/new-high-tech-shimmers-capable-of-stealing-banking-card-information-found-in-coquitlam-business/

 

 


 The Little Black Book of Scams 

The Canadian edition of The Little Black Book of Scams is a compact and easy to use reference guide filled with information Canadians can use to protect themselves against a variety of common scams. It debunks common myths about scams, provides contact information for reporting a scam to the correct authority, and offers a step-by-step guide for scam victims to reduce their losses and avoid becoming repeat victims.

Consumers and businesses can consult The Little Black Book of Scams to avoid falling victim to social media and mobile phone scams, fake charities and lotteries, dating and romance scams, and many other schemes used to defraud Canadians of their money and personal information. 

 

Tags: n/a

March Is Fraud Prevention Month

This year marks the 13th anniversary of the annual education and awareness campaign that began in 2004 by encouraging Canadians to recognize, reject and report fraud.

Recognize, Reject

Thousands of Canadians of all ages and from all walks of life are defrauded each year. There is no typical fraud victim in Canada. Fraud targets Canadians of all ages and from all walks of life. Recognizing fraud is the first step to better protecting yourself.

Fraudsters are professional criminals that know what they are doing. Fraudsters rely on some basic techniques to be successful. These include:

  • developing professional-looking marketing materials;
  • providing believable answers for your tough questions;
  • impersonating government agencies, legitimate businesses, websites, charities, and causes;
  • pretending to be your ordinary supplier;
  • hiding the true details in the fine print;
  • preying on areas of vulnerability, including those needing help with loans or finding employment;
  • asking for fees in advance of promised services;
  • threatening legal action to collect on alleged contracts;
  • falsely claiming affiliation with reliable sources, such as legitimate news sites to support their products or services;
  • fraudsters will often exchange victim lists with other fraudsters.

 

Tips to Protect Yourself from Fraud

  • Don’t be fooled by the promise of a valuable prize in return for a low-cost purchase.
  • Be extra cautious about calls, emails or mailings offering international bonds or lottery tickets, a portion of a foreign dignitary’s bank account, free vacations, credit repair or schemes with unlimited income potential.
  • Don’t be afraid to hang up the phone, delete the email or close your Internet connection.
  • Don’t purchase a product or service without carefully checking out the product, service and company.
  • Don’t be afraid to request further documentation from the caller so you can verify the validity of the company.
  • Don’t disclose personal information about your finances, bank accounts, credit cards, social insurance and driver’s license numbers to any business that can’t prove it is legitimate.
  • Shred unwanted personal information such as bank statements, credit card bills, unwanted receipts, cheques, pre-approved credit applications and old tax returns.
  • Check your credit report every year and report problems immediately.
  • If a scam artist contacts you, or if you’ve been defrauded: Report It! Your reports are vital to the anti-fraud efforts of law enforcement agencies.

Report

How to Report Fraud

Fraudulent or suspicious activity can be reported to the Canadian Anti-Fraud Centre, through its website at www.antifraudcentre.ca, or by telephone at 1-888-495-8501.

Report instances of misleading, or deceptive marketing practices to the Competition Bureau using the online complaint form or by telephone at 1-800-348-5358. If you are a victim of fraud, let your local police force know.

When filing a complaint, it is important that you keep any evidence you may have related to your complaint. Evidence may include, but is not limited to, the following:

  • cancelled cheques
  • certified or other mail receipts
  • chatroom or newsgroup text
  • credit card receipts
  • shipping envelopes
  • facsimiles
  • money order receipts
  • pamphlets or brochures
  • phone bills
  • printed or electronic copies of emails
  • printed or electronic copies of web pages
  • wire receipts
  • notes taken as events take place

Keep evidence items in a safe location in the event that you are requested to provide them. This information may form an important part of any investigation. The information you provide could be used as evidence during a prosecution.

Tags: n/a

Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295
E    info@rockycu.com

Connect With Us

Watch us on Youtube Find us on Facebook

RCU Wealth Management Services : Trust, respect, honesty, great service, helpful, good advice.

Rocky Credit Union: mortgages, loans, financial, plan, lending, invest, investment, rates, interest, deposit, saving