Open Mon-Wed & Fridays 9:30 AM to 5:00 PM, and on Thursdays 8:30 AM to 6:30PM

Rocky Credit Union Rates

Heloc As Low As Prime
5 Year Economy Mortgage 3.89%
5 Year Everyday Value Mortgage 3.94%
1 Year Closed Mortgage 3.34% 
Prime 3.95%
For more rates click here.  

Call 403-845-2861 to get all the benefits of our mortgages.
Posted Rates Effective October 29
, 2018. Rates are subject to change without notice.


2.70%

CUETS Mastercards

As of October 1, 2018 Rocky Credit Union's online banking will no longer have access to CUETS Financial, which means you will not be able to access your CUETS Mastercard transctions in MemberDirect. Further, after this date all credit card transaction data will be removed. 

If you wish to have a record of or continue to access your transactional history, here are some options:

  • From MemberDirect: Access your transactions before October 1, 2018 and download or print your history
  • From your Credit Union Online banking: Members who would like to keep their spending history could re-link their CUETS Financial credit card via the Linked External Accounts feature of PFM
  • From CUETS Financial Online Banking (https://www.cucardsonline.com/EN/): Continue to access your historical and future credit card transactions after October 1, 2018 by using your current login credentials for CUETS Financial Online Banking. If you are not currently enrolled, you can visit cucardsonline.com and click the "New User/Enroll Now" link.

If you have any questions please contact us at 403.845.2861 or email info@rockycu.com


Telus will be performing scheduled maintenance that may cause an interruption in service for our ATM between 1:00AM and 5:00AM MST Thursday March 8th.

We apologize for any inconvenience this may cause. 


Interac will be performing e-Transfer maintenance on November 8, 2015.

Maintenance will begin at 12:00AM Sunday, November 8th and will be completed by 4:00AM Sunday November 8th.

e-Transfer service will be intermittently unavailable during that time.  

We thank you for your understanding during the maintenance. 

If there are any questions or concerns please call us at 403-845-2861 or email info@rockycu.com

 


We are simplifying they way you login to online banking!

Starting on December 5th, 2015 you will no longer see the image feature when logging into your account.  

For more information regarding internet security, please refer to the online banking security information document found here.

 

 


There are many different types of mortgages and loans that you can use to buy, build or renovate your home.  The questions is which one is best for you, both right now and in the future.

Come talk with one of our Consumer Lenders to find out what type of loan makes the most sense for you that will help you get what you need today, without paying for it forever.

Call us at 403-845-2861 to make an appointment.


 

TORONTO, ON (August 28, 2014) – For a 10th consecutive year, Canadians ranked credit unions first in overall Customer Service Excellence and Branch Service Excellence among all Canadian financial institutions in the 2014 Ipsos® Best Banking Awardsi program. “It’s not a surprise that credit unions have been recognized for their ability to deliver first class service to our more than 5.3 million members,” said Martha Durdin, president and CEO, Credit Union Central of Canada. “We believe these survey results reflect what Canadians have long been saying: that their credit union matters to them, to their local economy and to their communities. The personal, one-on-one service they receive, each and every time they work with a credit union, matters.”

Credit unions also received an additional four awards in the annual program:

1. A sole honour for Values my Business
      • Seventh consecutive year;
2. Tied for first for Financial Planning and Advice
      • Seven consecutive wins in this category,
3. Tied for first for Live Agent Telephone Banking Excellence
      • Second year in a row to share a win in this category; and
4. Tied for first for Automated Telephone Banking Excellence;
      • Second year in a row to share a win in this category (note: prior to 2013 there was a single Award for total Telephone Banking, which the credit union system shared each year from 2008 to 2012).

”These results are a testament to the over 27,000 credit union and caisses populaires employees who consistently focus on providing individualized, personable and needs-centric financial service to their members. We appreciate the positive feedback from Canadians, and promise to continue to offer first-class, value-add products and services at every interaction,” added Ms. Durdin.

The news release from Ipsos can be found at the link below
http://ipsos-na.com/news-polls/pressrelease.aspx?id=6585


Rocky Credit Union is always looking at ways to improve our service. Starting this past July we are open on Thursdays from 8:00 AM to 8:00 PM, with all over our services available, including account opening, consumer and commercial loan applications, & investment services.

Drop in and see why over 8,000 people in the Rocky Region choose to bank with Rocky Credit Union.

Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295
E    info@rockycu.com

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